Shipping policy
Rosa Cabin Shipping Policy
Welcome to Rosa Cabin! We are committed to delivering your orders efficiently and reliably. Please review our shipping policy below.
1. Shipping Carriers
We use the United States Postal Service (USPS) for all our deliveries.
2. Shipping Rates
Shipping rates are calculated based on the weight and dimensions of the package. A typical piece of lingerie (12” x 12”, 1 pound) will have the following rates:
- Domestic Standard Shipping: Calculated at checkout
- Domestic Expedited Shipping: Calculated at checkout
- International Standard Shipping: Calculated at checkout
- International Expedited Shipping: Calculated at checkout
3. Shipping Options
We offer the following shipping options:
- Standard Shipping
- Expedited Shipping
4. Processing Time
All orders are processed within 4-5 business days before shipping. Please note that orders are not shipped or delivered on weekends or holidays.
5. International Shipping
We ship internationally with no exclusions. Please be aware that international shipments may be subject to additional customs fees and import taxes, which are the responsibility of the customer.
6. Tracking Information
Tracking information is provided for all shipments. Once your order has been shipped, you will receive an email with tracking details.
7. Additional Shipping Policies
Handling Delays: During peak seasons such as holidays, processing and shipping times may be delayed. We recommend placing orders early to avoid delays.
Customs Delays: International orders may experience delays due to customs inspections. We are not responsible for delays caused by customs.
Accurate Shipping Information: Please ensure that you provide accurate and complete shipping information to avoid any delays. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages: In the event that your package is lost or damaged during transit, please contact us immediately at rosacabin@gmail.com so we can assist you with filing a claim with USPS.
Special Packaging: Our products are carefully packaged to ensure they arrive in perfect condition. If you have any specific packaging requests, please let us know when placing your order.